What a great article, and great discussion from those who provided feedback.
There are still plenty of examples out there, of senior management not making an effort to interact and engage with their workforce. Yet, it is often the same group of senior management who sends around memo and briefing papers around telling others to do the right thing. Sadly they are providing life examples to their staff on ‘do as I say, not as I do’.
Managers like that need to surround themselves with a group of advisors who are willing to speak up, provide suggestions, and brave enough to argue their points so that slowly the manager can learn to do the right thing. Unfortunately, too often the reality is the people surrounding them are the ‘Yes’ people.